Confirmation.community | I can’t request authorisation from a client signer as the name is greyed out?

  I can’t request authorisation from a client signer as the name is greyed out?

Published:  08/03/2015


  Answer:

When adding a new client signer to a profile, authorisation cannot be requested from this signer until the new client signer is linked to forms on the client profile. Ensure that the correct signor has been assigned to the relevant forms.
 
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