| Recalling Confirmations

  Recalling Confirmations

Published:  08/07/2015

Erroneously sent requests can be recalled with an automatic refund issued back to the user.


  1. Select “Pending” under the Confirmation Statuses block from the client profile.
     User-added image
  2. Select “Recall” from the drop down Action List.
  3. Tick the boxes next to the requests you want to recall.
  4. Click “submit” next to Action List and click “ok.”
User-added image

Note: If the box next to a pending request is greyed out, this indicates that the bank has either completed the request and it is currently being reviewed for quality or the request is a reconfirmed request and it is in the bank queue as a priority.
(Popularity = 2/100, Rating = 0.0/5)

Didn't find what you were looking for?

Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
CQS logo

CQS Technology Holdings is one of South Africa’s leading software houses specialising in the design, development and deployment of software solutions for financial professionals. CQS provides a full range of professional services and “best of breed” solutions to nearly 4,000 customers spanning Audit, Risk Management and Corporate Performance Management.

Copyright © 2017 CQS Technology Holdings | All Rights Reserved